Legal
This Cookie Policy explains how RoseHarbor uses cookies and similar technologies when you learn about our florist, read news, view the gallery, or send an enquiry. We operate from Cnr Devlin St &, Blaxland Rd, Ryde NSW 2112, Australia. Contact: [email protected] or +61298088888. Read this together with our Privacy Policy for how we handle personal information more broadly. In Australia, cookie and tracking practices for a small florist website are shaped by the Privacy Act 1988 (Cth), the Australian Privacy Principles, and ordinary consumer fairness. We aim to use as few cookies as reasonably needed. We do not run this site as an advertising network. Current version: 2026. This policy is about the website, not about the paper wrap on a bouquet. If you only ever order by telephone, cookies on this website will not affect that call. We do not require you to accept marketing cookies in order to buy flowers.
Cookies are small text files placed on your device when you visit a website. They are not programmes, and we do not use them to install software on your phone or computer. Session cookies last while the browser is open. Persistent cookies remain until they expire or you delete them. We also treat similar tools such as local storage as cookies for this policy. Cookies may be first-party, set by our site, or third-party if we ever embed another organisation’s tool. We keep third-party cookies to a minimum and do not use cookies to sell your identity or follow you with adverts after you leave. We will not pretend that a marketing cookie is required to read the collection. If your browser blocks cookies entirely, you can still call the florist and order by telephone. We do not run a logged-in customer account on this website. For this policy, if a tool stores an identifier on your device to recognise a later visit, we treat it as a cookie-like technology. We do not use device fingerprinting as a replacement for cookies in order to avoid this notice.
We use cookies so the site can stay secure and help us see whether bouquet, news, gallery, and contact pages are working. Essential cookies support basic functions such as protecting forms from automated abuse and keeping layout consistent. Analytics cookies, if enabled, show aggregated information such as which pages are read most often, so we know whether Orchid Elegance or Seasonal Garden needs a clearer description. Preference cookies, if used, remember simple choices such as dismissing a banner. We do not use advertising cookies or cookies to set different prices for different guests. If we introduce a non-essential cookie, we will ask for a clear choice before it is set, except where the law allows a strictly necessary cookie without that step. We do not use cookies to guess your income, relationship status, or health, or to decide whether you may buy roses. Staff who see statistics see numbers and trends, not a live view of your screen. Cookies are a website tool, not a studio tool.
Essential cookies may include a session identifier, a security token on the contact form, and short-lived records that help pages display consistently. These are typically first-party and last only as long as needed for the visit. Analytics cookies, where used, may record an anonymous identifier, pages viewed, approximate time on page, and technical details such as screen size or browser family. We use this to understand interest in our flowers — not to reconstruct your private life. We do not combine analytics with your enquiry form in order to build a secret profile. We do not use cookies to store a guest’s age, medical notes, card numbers, or colour details. Those notes belong on the ticket you give us by form, phone, or counter. We do not currently run remarketing pixels or interest-based advertising cookies. If a font or layout file is served by a third party as part of ordinary page design, that provider may set its own technical cookie. We do not add extra marketing tags on top.
Many cookies alone do not name you. When a cookie identifier can be linked with an email enquiry or other information we hold, it may become personal information under the Privacy Act 1988 (Cth), and our Privacy Policy applies. We do not sell cookie data. We do not use cookie data to refuse refunds or rate customers. Order records and studio notes live in florist systems, not your browser. Deleting cookies does not cancel a bouquet already on the bench, erase a receipt we already printed, or erase your consumer rights. If you send an order from the contact form, that message is stored because you asked us to arrange flowers or reply, not because a cookie demanded it. Cookie data is not used to profile children. Payment card data, flower allergies, and card messages do not sit in cookies. Those belong on the ticket, under our ordinary privacy handling, for as long as the record is needed and no longer.
Session cookies expire when you close the browser. Persistent cookies have a lifetime that matches their purpose. A dismissed-banner preference might last days or months. An analytics identifier, if used, is typically kept for a limited measurement period and then refreshed or deleted. We do not keep cookie identifiers forever. When a cookie expires, the site may set a new one on a later visit if you have not blocked cookies. Clearing browser storage removes cookies we have set; that does not cancel an order or delete emails already in our inbox. Security cookies on the contact form are short-lived. A typical essential cookie for this florist website lasts no longer than the browsing session. You can delete persistent cookies at any time through your browser. After deletion, the site may feel as if you are a first-time visitor again, which is expected. Do not rely on cookies as proof of purchase. Keep the paper or email receipt. Private or incognito windows usually drop session data when closed.
You can control cookies through your browser. Most browsers let you block third-party cookies, delete existing ones, or alert you before storage. If you block all cookies, essential features such as form security may fail, and you may need to call +61298088888 instead of using the online form. Browser settings differ; look under cookies, privacy, or site data. We will not punish refusal of non-essential cookies. Refusal will not change bouquet price or your rights if this florist does not supply flowers as described. It may only mean we have a slightly less detailed picture of which stories people read. If you need help in ordinary language, email [email protected] and tell us which browser you use. Blocking cookies is a valid choice. Using the telephone is a valid choice. Australian Consumer Law still applies to the flowers themselves. If the contact form fails after you block cookies, come to Cnr Devlin St &, Blaxland Rd, Ryde NSW 2112, Australia, or call the studio.
For essential cookies only, adjust your browser to reject non-essential cookies where it allows that distinction. Leaving analytics enabled, where we have asked for that choice, helps us improve the site. Neither choice changes how we cut stems or wrap flowers at Cnr Devlin St &, Blaxland Rd, Ryde NSW 2112, Australia. We may update this Cookie Policy when technology changes or when clearer wording is required. Current version: 2026. If we ever introduce advertising cookies, we will say so plainly before relying on them and will not treat silence as consent. Call +61298088888 or email [email protected] if the site is not working as expected. Updates apply from the stated date for future visits. Ordering flowers does not require you to accept marketing cookies on the website. If a change is material, we will update the page and the date. You do not need to create an account to record a cookie choice because this site does not use customer logins.
Questions about this Cookie Policy can be sent to RoseHarbor, Cnr Devlin St &, Blaxland Rd, Ryde NSW 2112, Australia, by email at [email protected], or by telephone on +61298088888. We will explain in ordinary language which cookies we believe are active and how to switch them off in common browsers. We prepare our flowers daily and make every bouquet only after an order is placed. Our team selects the stems by hand, adds greenery and wrapping, and finishes each arrangement until the shape is elegant and the flowers are fresh. If you still cannot reach the contact form after blocking cookies, use the telephone. We would rather take the order by hand than force a tracker on a guest who does not want one. Find your flowers. Share the moment.